Omni Channel Customer Service

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OMNI CHANNEL CRM PLATFORM

Empowering Success Omni-Channel Customer Service

“Experience seamless customer interactions with our innovative Omni-Channel CRM Platform. Streamline communication across all channels, boost productivity, and build lasting customer relationships. Discover the power of unified data, real-time insights, and personalized experiences. Try our Omni-Channel CRM Platform today.”

Your Concerns Are Ours

That’s how our solutions are meant to be your solutions

Centralize and Reply Millions of Messages Instantly

Connect with your on-the-go customers through any channel with the one IZIHELP platform

Centralize and Reply Millions of Messages Instantly

Connect with your on-the-go customers through any channel with the one IZIHELP platform

Measure Customers Success And Find Out What To Improve

Observe your support quality and other success metrics to gain a better look of customer insight

Measure Customers Success And Find Out What To Improve

Observe your support quality and other success metrics to gain a better look of customer insight

Evaluate Employee Performance And Optimise Workforce

Gain an overall picture of your employee performance based on their realtime interactions with customers and its result

Evaluate Employee Performance And Optimise Workforce

Gain an overall picture of your employee performance based on their realtime interactions with customers and its result

How It Works

COMMUNICATE. MANAGE. EVALUATE

Conversation is just a beginning. Issue, solve, and manage support ticket with the flow built for your organisation and measure it’s effectiveness at ease.

FEATURES

We Guarantee To Deliver

Blogs

Omni Channel Blogs

Omni Channel Support-Service
October 3, 2023

Importance Of Omni Customer Support Service

With nearly all of our clients affected by the rising…
Our Pricing

CHOOESE YOUR PLAN

COPORATE

  • Discussion with IZIComment
  • Youtube channels
  • Google Play & Apple Store feedbacks
  • 50 Business rules & SLAs
  • Custom Private Applications
  • Support via live chat 8/5
RM 237/mth

PROFESSIONAL

  • 20 Business rules & SLAs
  • Custom case forms
  • Advanced Report Insights
  • SLA reports
  • Business hours & holidays
  • APIs access
RM 165/mth

STANDARD

  • Email support
  • Facebook page (Wall post & Private message)
  • Live chat with IZIMessage
  • Voice Over IP is ready
  • Macros for fast and robust responses
  • Voice Over IP is ready
RM 118/mth
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