OMNI CHANNEL CRM PLATFORM
Empowering Success Omni-Channel Customer Service
“Experience seamless customer interactions with our innovative Omni-Channel CRM Platform. Streamline communication across all channels, boost productivity, and build lasting customer relationships. Discover the power of unified data, real-time insights, and personalized experiences. Try our Omni-Channel CRM Platform today.”
Your Concerns Are Ours
That’s how our solutions are meant to be your solutions
Measure Customers Success And Find Out What To Improve
Observe your support quality and other success metrics to gain a better look of customer insight
Evaluate Employee Performance And Optimise Workforce
Gain an overall picture of your employee performance based on their realtime interactions with customers and its result
How It Works
COMMUNICATE. MANAGE. EVALUATE
Conversation is just a beginning. Issue, solve, and manage support ticket with the flow built for your organisation and measure it’s effectiveness at ease.
FEATURES
We Guarantee To Deliver
Blogs
Omni Channel Blogs
October 3, 2023
Importance Of Omni Customer Support Service
With nearly all of our clients affected by the rising…
Our Pricing
CHOOESE YOUR PLAN
COPORATE
RM 279/mth
- Discussion with IZIComment
- Youtube channels
- Google Play & Apple Store feedbacks
- 50 Business rules & SLAs
- Custom Private Applications
- Support via live chat 8/5
PROFESSIONAL
RM 199/mth
- 20 Business rules & SLAs
- Custom case forms
- Advanced Report Insights
- SLA reports
- Business hours & holidays
- APIs access
STANDARD
RM 139/mth
- Email support
- Facebook page (Wall post & Private message)
- Live chat with IZIMessage
- Voice Over IP is ready
- Macros for fast and robust responses
- Voice Over IP is ready
READY TO TAKE YOUR JOURNEY FURTHER ?