DXSuite

Transform your company with AI-driven conversations.

NewDigital.AI

To lead the way in developing AI solutions to drive innovative disruption across diverse industries of the economy, DxSuite believes in a future where businesses undergo significant transformation through AI-powered technology. We aspire to set a new standard in communication and business management by harnessing the power of the most advanced AI technology.

New Digital.AI

About Us

Welcome to our Digital Tech Agency, your trusted AI tech and digital partner for accessing and thriving in emerging markets like Vietnam, Singapore, Malaysia, and other countries. Our tech agency specialises in digital solutions such as Smart Ticketing Solutions, Conversational AI, AI Chatbot, AI Customer Support, and Omni-Channel Call Center Solutions to help grow your sales and seize new opportunities. We have consultants to advise your companies in term of website, cloud and digital infrastructure development.

Our Vision

To become the leading provider of Conversational AI applications in the APAC region, to deliver exceptional Customer  Employee Experience.

Our Mission

Empower organizations with AI and automation to deliver world – class customer experience.

The Environment

Minimizing carbon footprint, renewing/recycling computing equipment.

The Community

Improving livelihoods and quality of life for the community, especially the children.

The Society

Complying with the law, helping businesses grow, promoting development.
New Digital.AI

DXSuite Solution

We started from business challenges
To become the leading provider of Conversational AI applications in the APAC region, to deliver exceptional Customer Employee Experience.

High development maintenance costs

Managing multiple systems requires substantial expenses, including initial investment and ongoing maintenance costs.

Hard to find Correct Information Quickly

With data scattered across various systems, finding accurate information promptly can be a significant challenge.

User Experience

Too many different platforms and systems can confuse users, directly impacting productivity and user experience.

High Effort Manual Resolution

Many tasks still rely on manual processes, which are time-consuming, and require significant human intervention.
New Digital.AI

DXSuite Overview

New Digital.AI

DXInsight

What Is DXInsight
DxInsight enables your business users to “chat” with your databases. We offer a comprehensive platform that helps businesses to deploy real-time and accurate data analytics through AI-generated technology.

Best-in-class LLM

DxInsight provides answers in local language with higher accuracy than any open-source or proprietary models currently available in the market, addressing every industry and business challenge

Outstanding Accuracy

As the most accurate AI tool, DxInsight delivers answers with a minimum accuracy of 99%

Speed

Provide answers with insights and data analytics in an intuitive and visualized way, all within 20 seconds

Superiority

Compared to other alternatives, DxInsight stands out with a superiority in security and customization capabilities
New Digital.AI

Use Cases

Electronics company empowers employees with a Gen AI chatbot.
The Electronics company, a leader in consumer electronics, invested in generative AI to enhance internal knowledge management, streamline workflows, and boost efficiency. This AI-powered system provides quick access to information, reduces errors, and improves customer satisfaction.

Innovative Approach

The use of generative AI to create a personalized shopping experience was a pioneering move for The Electronics company.

Engaged Customer Support

Chatbot conversational abilities and ability to provide personalized recommendations fostered deeper connections with customers.

Improved Efficiency

By automating certain tasks, such as providing product recommendations, Chatbot helped to streamline the process.

Data-driven Insights

The platform's ability to collect and analyze customer data provided valuable insights for future marketing efforts.
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High Operational Efficiency
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High Volumes Handled
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Increase in Customer Satisfaction
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